online Store: Handmade Products,Hair, skin Tea and More Herbal Teas Herbs

My E- Commerce operates on my website which is www.ggsherbsstores.com.This page inform you of my  policy regarding the collection used in disclosure of personal information we receive form users of the site.

We use your personal information only to providing and improving the site.By using the site, you agree to  the collection and use of information and accordance to the policy.

Information Collection and Use

While using the site ,I may ask you to provide the  basic information as to where to ship your products.

Shipping

I've mailed my package to the wrong address! Can you send a replacement?

It  is your responsibility, as the buyer,  to make sure your address is  correct and if a mistake has been made, to  notify us ASAP via the  Contact Us page so we can change it on the  shipping label, if  possible.  If it has already shipped and is returned  to us, we can  invoice you for shipping and resend it once your address  has been  corrected.

Returns and Refunds

Do you offer refunds? 

We  do not offer returns for opened and used products. However if your  package/ products are unopened and unused simply ship the package back  to us within 15 calendar days of purchase; major holidays not included.

Once  we have received your package, we will process your refund. A  $3.00  restocking fee and the initial $7.95 shipping fee will be deducted  from  the refund. Customer is responsible for return shipping fees.

Products: 

What if I had an allergic reaction to your product?

We  recommend discontinue use immediately  and contact your physician. feel  free to provide details on what  ingredient you may have had a reaction  to 

Before placing your order; please contact us if you have allergy to a certain ingredient so I can change it for you 

How do I cancel my order?

We  are not able to cancel an order once it has been fully processed  and  entered for shipment. Once it has been shipped, the order must be   shipped back and processed as a return. A $3.00 restocking fee and the   initial $7.95 shipping fee will be deducted from the refund. Customer  is  responsible for return shipping fees.

Contact me at ggsherbs@gmail.com